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Accessing Student Email on Mobile Devices

Accessing Your Office365 KBCC student E-mail Account on Any Mobile Device

You can use a mobile device to access information in your Office365 account. On this page you will find the settings for POP, IMAP, SMTP and ActiveSync/Exchange to aid in setting up your mobile devices. We also have provided instructions for setting up your e-mail account on most common mobile devices. Lastly, there are links for additional support.

The first step is to log into your Office365 KBCC student e-mail account via the web:

http://portal.office.com or http://mail.office365.com

Once logged into your e-mail account, click on Options and then click on "Learn how to get Direct Push e-mail on your mobile phone." If you set up an Exchange/ActiveSync account on your device, the information you sync may include e-mail messages, calendars, contacts and task data. If you set up a POP3 or IMAP4 account, you will only be able to send and receive e-mail.

Use these settings to access your Office365 e-mail on a mobile device or when using an email application:

Username: FirstName.LastNameDayOfBirth@students.kbcc.cuny.edu
Password: The password you use to access your email account.

Exchange/ActiveSync Settings

IMAP Settings

 

 

Server Name:

pod51019.outlook.com

 

 

Server Name:

pod51019.outlook.com

Port Number:

993

Encryption Type:

SSL

POP Settings

SMTP Settings

Server Name:

pod51019.outlook.com

Port Number:

995

Encryption Type:

SSL

Server Name:

pod51019.outlook.com

Port Number:

587

Encryption Type:

TLS

Microsoft has provided step-by-step instructions on how to configure your Mobile Phone e-mail client here: http://help.outlook.com/en-US/140/cc825479.html.

You can also click here to access Microsoft's Mobile Phone Set-up Wizard.  This guide will allow you to select your mobile device and be provided step-by-step instructions for setting up your e-mail account on your device.

Here is a list of instructions for the more popular devices:

Setting up an Exchange/ActiveSync connection - Apple iPhone, iPad, or iPod touch

         Tap Settings > Mail, Contacts, Calendars > Add Account.

         Tap Microsoft Exchange.

         Enter the information requested in the Email and Password boxes. Description is what you would like to name the account on your mobile device. You need to enter your full e-mail address in the Email (for example, firstname.lastnamedayofBirth@students.kbcc.cuny.edu).

         Tap Next on the upper-right corner of the screen. Your Apple device will try to find the settings it needs to set up your account.

         If your Apple device can t find your settings automatically, you will receive a notice that your device cannot verify the identity of "students.kbcc.cuny.edu." Hit OK. You will need to manually enter your server name into the server field. The server name is listed above: pod51019.outlook.com  Enter the server name. Also, enter your ENTIRE email address as your username. Leave Domain blank and click Next.

         Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, Calendars and Reminders are synchronized.

Blackberry

         From the BlackBerry home screen, click BlackBerry Setup > Set up Internet E-mail > Add An Email Account.

         Type your e-mail address and password, and then click Next.

         Your BlackBerry will try to set up your e-mail account automatically. If setup completes successfully, skip to the next step. If your e-mail account can't be configured automatically, do the following:

1.    Click I will provide the settings to add this email account.

2.    Scroll down, and then click Next.

3.    Select Internet Service Provider Email (POP/IMAP), and then click Next.

4.    Type your full e-mail address for your user name (for example, firstname.lastnamedayofbirth@students.kbcc.cuny.edu).

5.    Scroll down and type the name of your e-mail server.  Please enter information provided at the top of the page for POP or IMAP.

6.    Click Next.

7.    Enter the name of the outgoing server. Please enter information provided at the top of the page for SMTP settings.

         Click OK to complete the setup.

Android

         From the Applications menu, select Email. This application may be named Mail on some versions of Android.

         Type your full e-mail address, for example firstname.lastnamedayofbirth@students.kbcc.cuny.edu, and your password, and then select Next.

         Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.

         Enter the following account information and select Next.

         Domain\Username: Type your full e-mail address in this box. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty and type your full e-mail address in the Username box.

         Password: Use the password that you use to access your account.

         Exchange Server: Use the address of your Exchange server. The server name is listed above: pod51019.outlook.com

         As soon as your phone verifies the server settings, the Account Options screen displays. The options available depend on the version of Android on your device. The options may include the following:

         E-mail checking frequency: The default value is Automatic (push). When you select this option, e-mail messages will be sent to your phone as they arrive. We recommend only selecting this option if you have an unlimited data plan.

         Amount to synchronize: This is the amount of mail you want to keep on your mobile phone. You can choose from several length options, including One day, Three days, and One week.

         Notify me when e-mail arrives: If you select this option, your mobile phone will notify you when you receive a new e-mail message.

         Sync contacts from this account: If you select this option, your contacts will be synchronized between your phone and your account.

         Select Next and then type a name for this account and the name you want displayed when you send e-mail to others. Select Done to complete the e-mail setup and start using your account.

Tip:

You may need to wait ten-to-fifteen minutes after you set up your account before you can send or receive e-mail.

Windows Phone & Windows Mobile

Here are the full steps for Windows Mobile (non 6.5)

         Tap Start > Messaging > Setup E-mail.

         Enter your e-mail address and password, and then tap Next.

         Make sure the check box Try to get e-mail settings automatically from the Internet is selected, and then tap Next.
Your mobile phone will try to get settings from the Internet automatically. If this fails, tap Next. Otherwise go to step 8.

         For Your e-mail provider, select Exchange server, and then tap Next twice.

         Enter your e-mail address (for example, firstname.lastnamedayofbirth@students.kbcc.cuny.edu), and then tap Next.

         Tap in the Server box and enter your server name and then tap Next. The server name is listed above: pod51019.outlook.com

         Enter your user name and password, and then tap Next. Your user name is your complete e-mail address (for example, firstname.lastnamedayofbirth@students.kbcc.cuny.edu).

         Select the check boxes for the types of items you want to view on your device, and then tap Finish.

Here are the full steps for Windows Mobile (6.5)

         Tap Start > Messaging > Setup E-mail.

         Enter your e-mail address and password, and then tap Next.

         Make sure the check box Try to get e-mail settings automatically from the Internet is selected, and then tap Next.
Your mobile phone will try to get settings from the Internet automatically. If this fails, tap Next. Otherwise go to step 8.

         For Your e-mail provider, select Exchange server, and then tap Next twice.

         Enter your e-mail address (for example, firstname.lastnamedayofbirth@students.kbcc.cuny.edu), and then tap Next.

         Tap in the Server box and enter your server name and then tap Next. The server name is listed above: pod51019.outlook.com 

         Enter your user name and password, and then tap Next. Your user name is your complete e-mail address (for example, firstname.lastnamedayofbirth@students.kbcc.cuny.edu).

         Select the check boxes for the types of items you want to view on your device, and then tap Finish.