Federal Satisfactory Academic Progress (SAP) Standards for Title IV Financial Aid

SAP Unit - Contact Us
Phone: (718) 368-4644/5651

Email: finaid.appeal@kbcc.cuny.edu

Information Guide:

  1. What is Satisfactory Academic Progress (SAP)?
  2. Incomplete grade (INC) deadlines
  3. SAP Evaluation on remedials, repeated courses, forgiveness and readmit students
  4. SAP Appeal Process
  5. SAP Deadlines
  6. What is an Academic Plan?
  7. Important Student Resources

What is Satisfactory Academic Progress (SAP)?

Satisfactory Academic Progress (SAP) is the term used to describe a student's successful completion of his/her coursework toward a degree. To receive federal student aid, all students are required to maintain satisfactory academic progress (SAP). A Student who has failed to meet the SAP standards will not receive Federal Student Aid and will be denied financial assistance for a term or academic year.

A student who has not met the SAP standards can appeal and if approved his/her financial assistance can be reinstated. To appeal please continue to read the guidelines below in regards to submitting an appeal with approved documentation.

The SAP Standards are as follows:

GPA Please refer to the SAP Chart.

Students must complete 67% of credits attempted each semester to remain compliant with SAP standards.

For example, a full-time student (12 + credits), if the student attempted 32 total credits he/she must at least successfully complete 8 credits to meet the SAP standards.

Please Note: This information can also be found on the SAP Chart


The maximum allowable timeframe for receiving aid is equal to 150% of the published length of the academic program.

For example, if a student is pursuing a degree that requires 60 credits for graduation, then the student would reach the maximum timeframe at 90 credits attempted.

Remedial courses (up to 30 credit hours) will not be counted towards the maximum timeframe.

PLEASE NOTE: Successful completion of your degree/course work is defined as having received the below grades:

  • A, B, C, D
  • P and CR grades are considered successfully completed courses and count towards attempted and completed credits. However, these grades are not included in the calculation of the GPA.

The following grades will be counted as attempted credits, but NOT as successfully completed course work towards a degree:

  • F and WU grades are included in the calculation of the GPA
  • R, W, WD, NC grades are not included in the calculation of the GPA

Credit/No Credit Policy and FAQ

Incomplete grade (INC) deadlines

  • INC - Incompletes (INC) are counted as attempted credits only, until the student completes the coursework. Once the INC changes to a grade, it will be considered as successfully completed and will be included in the calculation of the GPA.
  • If the student fails to complete the INC grade, the INC will change to an F (FINC). FINC affects the GPA and will not count as successfully completed.


  • Monday, May 3, 2021 (Last day for removal of INC for Fall 2020/ Winter 2021)
  • Friday, November 20, 2020 (Last day for removal of INC for Spring 2020/ Summer 2020)

SAP Evaluation on Remedial, Repeated Courses, Forgiveness and Readmit students:

Time of Evaluation: At the end of each academic year, once spring session's grades are finalized, the Financial Aid Office will evaluate all students to determine if they are meeting SAP requirements. Qualified students who are meeting SAP will be eligible to receive federal student aid. Students who fail to meet SAP will not be eligible to receive federal student aid.

Financial Aid Suspension: If a student fails to maintain SAP, the student will be placed on financial aid suspension for the following academic year and will remain on suspension until all SAP requirements are met. The student will not be eligible to receive federal student aid during that time. However, the student may still be eligible for New York State aid.

Remedial Courses: A student will not receive federal student aid for any remedial hours above 30 credit hours. Remedial hours are not counted towards attempted credits, successfully completed credits, or in the calculation of the GPA.

Repeated courses: Repeated courses are counted towards credits attempted, credits completed, and the GPA. Please reference the KCC College Catalog for further information on repeated courses.

Transfer Credits: Transfer credits approved by Kingsborough Community College are counted towards attempted and successfully completed credits. Transfer credits are not counted towards the GPA.

SAP on Forgiveness Policy: The Financial Aid Office does not consider the forgiveness policy when determining if students are maintaining Satisfactory Academic Progress (SAP.) The Financial Aid Office counts ALL attempted and completed credits since students' first semester at KCC. The total number of attempted and completed credits is used to determine if students are maintaining SAP. In addition, students' cumulative grade point average (GPA) is used to determine if students are maintaining SAP. The Financial Aid Office counts ALL courses and grades since students' first semester at KCC when calculating the cumulative GPA.

Readmission: A student who is readmitted to KCC must be considered a matriculated (degree seeking) student to be eligible for federal student aid. Readmitted students must meet all SAP requirements upon readmission to be considered for federal student aid.

NOTE: The SAP appeal is different from the appeal used for readmission. Usually, a student who readmits in poor academic standing and had to file an appeal will also need to file an SAP appeal with the Financial Aid Office.

SAP Appeal Process

In some cases, a student's failure to be in compliance with the SAP standard is due to extenuating circumstances beyond the student's control. If such event can be documented for the specific semester(s) when the SAP standards were not met, the student may appeal their financial aid suspension. The student must submit an SAP Appeal Form with supporting documentation to the Financial Aid Office.

The SAP Appeal must be based on extenuating circumstances that affected their academic performance. Below are examples of possible extenuating circumstances and examples of supporting documentation you must provide.

Examples of circumstance behind SAP failure Examples of Supporting Documentation 

The student's own illness. Medical bill or letter from physicians.
Death of a family member. Copy of death certificate.
Illness or accident a close relative. Physician's statement, police report, documentation from a third party professional.
Other personal circumstance or work related issues Detailed personal statement. For work related issues letter from employer is needed with hours worked per week, etc.
Failing pace or maximum attempted because excessive transfer units, major change, or academic performance concerns. Personal statement, proof of academic advisement consultation (or other as advised by SAP Specialist)

Additionally, an appeal will only be approved if the student can meet SAP standards by the end of the academic year for which the appeal is being submitted. NOTE: There are no limits in which an appeal can be submitted however, students cannot use the same extenuating circumstances as prior appeals. In addition, approval for students submitting more than one appeal is not guaranteed.

Submission of an SAP appeal does not guarantee an adjustment to a student's award nor prevents the accrual of late fees of any unpaid tuition balances. Students are responsible for their tuition and any late fees they may receive, regardless of their appeal.


Below are the last possible dates to file an SAP appeal, based on your enrollment.

  • Fall 2020 – 12/21/2020
  • Fall 2021 – 12/1/2021
  • Winter 2022 – 02/1/2022
  • Fall 2021 and Winter 2022 – 02/11/2022
  • Spring 2022 – TBA
  • Summer 2022 – TBA

What is an Academic Plan

Below you will find examples on how to meet your academic plan:

GPA Your plan will list the GPA you are to have at the end of each term.
PACE Your plan will list the amount of credits you are to earn to meet the PACE standards at the end of each term; and you are to obtain successfully completed grades only.

Your plan will list the amount of credits you are to earn to meet the pace standards to complete your degree.

If you are over the maximum time frame you are required to be enrolled in courses needed for your major/degree at KBCC. You are to obtain successfully completed grades only.  

COMBINATION Please note if you have failed more than one of the SAP standards you must meet all the above simultaneously.


IMPORTANT: If the SAP appeal is denied, students will not be eligible for Federal Student Aid. Students will need to seek alternative financial resources (Alternative Loans Only) and must cover any tuition liabilities out of pocket.


Important Student Resources

Tips to Maintaining Satisfactory Academic Progress

  • Meet with your Academic Advisor to ensure you are taking the correct classes towards your degree.
  • The earlier you know your progress status, the more time you will have to improve.
  • Speak with your professors early in the semester to confirm your progress.
  • Meet with your professor during their office hours for extra help.
  • Seek FREE tutoring early in the semester, if available.

Utilize your Resources

Below are suggestions and a few on-campus resources. Contact the departments directly for information on services and hours of operation. For a list of additional resources, visit the KCC Student Resources page.

Academic Resources: Helps with academic needs, and resources/services which can assist in the completion of your degree.  

Personal & Social Resources: Helps with personal needs, housing, and other resources, which can assist in the completion of your degree.